These Terms of Service apply to your access to and use of Routiva, including our website, product information, purchasing experience and customer support.

By accessing or using the site, you agree to these Terms. If you do not agree with them, you should not use the site or place an order through Routiva.

Certain services, transactions or features may also be subject to additional policies or notices presented at the time they are used.

You may use Routiva only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the site.

• You are responsible for information submitted through the site.
• You may not attempt to gain unauthorized access to systems, accounts or data.
• You may not use the site to distribute malicious code or intentionally disrupt service.
• You may not misuse product information, site content or technical materials in violation of applicable law.

Routiva sells automotive electronics, in-car technology and related vehicle accessories. We aim to present product descriptions, images and available information as clearly as practical.

Product appearance, packaging, included accessories, interface design or other non-material details may vary where permitted. Screen settings and photography can also affect how colors or finishes appear online.

Product information should be reviewed together with the instructions supplied with the item and any relevant information for your specific vehicle.

When you place an order, you agree to provide accurate billing, shipping and contact information and to update that information when necessary.

Prices, product availability and promotional information may change. An order is subject to acceptance and successful payment processing.

We may contact you if additional information is needed to review or complete an order. If an order cannot be fulfilled, the applicable amount will be handled according to the payment and order status.

Vehicle model names alone may not identify every factory configuration. Trim level, model year, infotainment system, electrical system, existing equipment and regional vehicle specifications can affect compatibility.

• Review all stated product requirements before purchase.
• Confirm relevant ports, connectors and power sources in your vehicle.
• Do not assume that a product is compatible with every version of a vehicle.
• Contact Routiva before purchase if you need clarification about product information.

Unless explicitly stated for a specific product, Routiva does not represent that a device is universally compatible with every vehicle.

Automotive electronics should be installed and used according to the instructions supplied with the product, relevant vehicle documentation and applicable laws.

• Do not place devices where they unnecessarily obstruct the driver's view.
• Do not route cables where they may interfere with steering, pedals or controls.
• Do not place equipment in a manner that may interfere with airbags or other safety systems.
• Do not perform unfamiliar electrical work if you are not qualified or comfortable doing so.
• Use an appropriate automotive professional when installation requires advanced wiring, trim removal or vehicle-specific expertise.

Routiva's stated shipping time is generally 3–5 business days unless different information is provided for a particular order or product.

Delivery timing can be affected by destination, carrier operations, address accuracy, service disruptions and other circumstances outside the normal order process.

You are responsible for providing a complete and deliverable shipping address. Contact Routiva promptly if you notice an address issue after placing an order.

Return and refund requests are reviewed according to the condition of the product, the circumstances of the request and the applicable Routiva return process.

Contact Routiva before sending an item back. If a return is approved, follow the instructions provided by our support team.

• Keep the product and included accessories together where possible.
• Provide your order information and a clear description of the issue.
• Include photos when they help document damage, missing items or product condition.
• Do not send products to an address without receiving return instructions first.

Where a refund is approved, it is generally submitted to the original payment method. The time required for the refund to appear may depend on your bank, card issuer or payment provider.

Some automotive electronics may interact with vehicle systems, smartphones, mobile operating systems, applications, wireless networks or services provided by third parties.

Those third-party products and services may operate under separate terms, privacy practices and technical requirements. Changes made by a third party can affect how a connected feature behaves.

Routiva is not responsible for independently operated third-party platforms, networks, applications or services that are outside our control.

The Routiva name, site design, written content, graphics and other original materials presented on the site are protected to the extent provided by applicable intellectual property laws.

You may use the site for personal shopping and informational purposes. Unless permitted by law or authorized by Routiva, you may not reproduce, publish, sell, distribute or commercially exploit protected site content.

When using Routiva, you agree not to engage in conduct that could damage the site, interfere with other users or violate applicable laws.

• Do not submit fraudulent or intentionally misleading order information.
• Do not attempt to bypass site security or access restricted systems.
• Do not introduce malware, harmful code or automated activity intended to disrupt the site.
• Do not use Routiva products for unlawful surveillance, unlawful access or other prohibited activity.
• Do not misuse product information in a way that falsely suggests endorsement, certification or manufacturer affiliation.

To the extent permitted by applicable law, Routiva provides the site and related information on an as-available basis and does not guarantee that every function will always be uninterrupted or error-free.

Product suitability can depend on vehicle configuration, installation, use and external systems. You are responsible for reviewing relevant requirements and using products in accordance with instructions and applicable law.

To the extent permitted by applicable law, Routiva will not be responsible for indirect, incidental or consequential losses resulting from misuse, improper installation, unauthorized modification, incompatible equipment or third-party systems outside Routiva's control.

Routiva may update these Terms from time to time to reflect changes to our services, store operations, technology or applicable requirements.

The updated version will be posted on the site with a revised update date. Your continued use of the site after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

Questions about these Terms, an order or a Routiva product can be directed to our customer support team.

• Email: info@routiva.lol
• Phone: 4844315751
• Address: 8 LAUX MANOR, Metairie LA 70003